Frequently Asked Questions
Everything you need to know about your journey with The Curated Lobe.
What materials are used in your jewelry?
We prioritize quality and longevity. Most of our collections are crafted from 14k gold-filled, sterling silver, or high-quality gold vermeil to ensure they are hypoallergenic and safe for sensitive ears.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
Can I return earrings for hygiene reasons?
To maintain the highest hygiene standards, we only accept returns on unworn earrings in their original, sealed packaging within 30 days of purchase. Sale items are final sale.
Are your earrings sold as pairs or singles?
To help you build your unique stack, we offer both! Please check the product description for each item; it will specify if the listing is for a single stud/hoop or a matched pair.
How should I care for my jewelry to prevent tarnishing?
We recommend removing your jewelry before swimming, showering, or applying perfumes. Store your pieces in a dry place and gently wipe them with a soft microfiber cloth after wear.
Do you offer gift wrapping?
Yes! Every order arrives in our signature eco-friendly jewelry pouch. You can also select 'Premium Gift Box' at checkout for a sophisticated unboxing experience.