Returns & Exchanges
At The Curated Lobe, we want you to love your new look, which is why we offer a 30-day return policy on all unworn jewelry in its original packaging. Please note that for hygiene reasons, certain earring styles may be subject to inspection before a refund is processed.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully place the jewelry in its original branded box and secure it within a padded mailer to prevent damage during transit.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our studio inspects the returned items, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing